At the end of the ride, drivers and passengers can rate each other on a scale of 1—5 stars, 5 being the best. Our two-way rating system helps ensure the safety and comfort of the Lyft community. You should base your rating on your ride experience.
You'll have the option to provide specific feedback, so we know which areas to improve. Skip to:. Rating your driver. Rating your passenger. How Lyft calculates ratings. Unfair ratings. All feedback submitted is anonymous and reviewed before shared with drivers. If you don't provide a rating, drivers will be automatically given a 5-star rating. To change a driver rating, give driver feedback, or rate a driver after the two-hour time frame:.
Select the reason for providing feedback before submitting. If you rate your driver 3 stars or lower, you won't be paired with them again. Back to top. You can let us know about any issues you had with your passenger when you rate them. SteveIves, I'm not sure but I think it depends on each particular context. Since ranking is a relative measure, you can also ask, "Where does she rank? Show 1 more comment. It can be used as a noun or a verb e. Community Bot 1. Steve Ives Steve Ives 2, 9 9 silver badges 14 14 bronze badges.
In English there is also a slang usage where to 'rate' something means it is good and to 'not rate' something means it is bad. This second example is not to be confused with ""Hi-Fi Magazine haven't rated these headphones for sound quality" which just means that they haven't yet given them a rating.
Excellent answer! But it could have been much better had it addressed to the OP's particular concern. Yeah - just realised that. From his question title, I though he wanted the meaning of 'rating'. This doesn't answer the question at all.
In the question, a "rating" is a number, which serves as a measure of skill. A rating doesn't have to be a number - it can be 'stars' e. Chess was just an example. Show 2 more comments. Featured on Meta. Now live: A fully responsive profile. Related 7. We arrive at a house, and another equally awful-smelling woman gets in the car. Two of them! Thankfully the next stop was only a short way away.
The two started arguing loudly in a language I didn't recognize. The arguing escalated into yelling, almost like it was a competition for who could get louder. I had no idea what was going on. It was like I didn't even exist as these two were practically shouting at the top of their lungs. A very long five minutes later, I dropped them off. The lady in the passenger seat turned to me and said, "Slow.
I gave her a one-star rating and left a comment on the app describing her as "probably the rudest passenger I have ever had. The rating scale is like the Richter scale for earthquakes, but in reverse: The lower the number, the exponentially worse a passenger is — ruder, louder, dirtier. When I started, I accepted rides from almost anyone.
It took only a few low-rated passengers to change my mind. Passengers love to ask me, "Have you ever had anyone throw up in your car? The thought of vomit makes me squirm. It's disgusting. Knock on wood, but I haven't had any bad experiences with vomit in my car yet.
Part of the reason I believe I've had no one vomit in my vehicle is that I no longer accept low-rated passengers, especially late at night. I have rejected quite a few 4. The reason is simple: Bad ratings come from lots of one-star reports, and one-star reports most likely came from drivers who had to deal with a vomiting passenger.
The quickest way to make a driver leave a one-star review is to vomit in their vehicle. Not only is it plain disgusting, but they're likely done driving for the night because their interior's covered in vomit, right at the busiest time of night when they're likely to make the most money. There is no place to properly clean a vehicle late at night, so the driver likely has to clean it themselves or wait until the morning. Hopefully the pictures they take for Uber or Lyft support aren't blurry, because they now have to begin the process of opening a support ticket with the companies to receive a cleaning fee.
Sometimes the drivers are never reimbursed, because Uber and Lyft want a professional receipt, and if the driver cleaned their car themselves then they obviously won't have one.
If your rating is in this range, do not be surprised if you have to wait a very long time for a ride, as drivers are probably consistently rejecting your requests. In fact, if your rating remains this low for too long, you might even be kicked off the platform. One slow afternoon, I received a request from a passenger with a 4.
I had to see how someone could have such a bad rating. I just had to. I accepted the ride. I've written about this guy before , but here is what happened. I pulled up to a restaurant in the middle of the afternoon. Almost immediately, I regretted accepting this ride. This behemoth of a man, walking like a giant in a kid's movie, stumbled his way over to my car.
Clearly drunk, he opened the door and said, "You the Uber? I tell him I don't discuss politics. He then aggressively tapped on my shoulder and said, "You seem cool.
Are you a pepperoni-pizza or a pineapple-pizza kind of guy? He replied, "Oh, cool," and then started humming along loudly — and horribly off-beat — to a tune that sounded nothing like the song that was playing on the stereo, while simultaneously tapping on the window and rubbing his belly.
His shirt had food stains all over it, and every time he took a breath it sounded like he had sleep apnea. He would also randomly interrupt his humming to let out a loud burp. After a minute ride and what felt like an eternity, we arrived at his house. He got out and slammed my door. I turned around, and he had left such large sweat stains on my seat that it looked like someone was still sitting there.
To date, I have never seen a rating lower than 4. When I do finally receive one of these requests, I am not going to find out how the passenger is rated so poorly. People like and dislike all types of things. One driver may love your bubbly and talkative personality, while another having a bad day and a headache may not.
One driver may love your perfume, while the strong scent makes another driver nauseous. Your rating will change, and it will fluctuate. Your rating may drop even though you are a good person. I have taken only a few rides as a passenger, and each time I was quiet and respectful and left a tip. Regardless, my rating is a 4. If you receive mostly good ratings with only a few bad ratings, then the sporadic low ones are probably a problem with those specific drivers.
If you receive mostly bad ratings from almost all your drivers, then, to be honest, the problem probably lies with yourself. To keep the best possible passengers in their vehicle, drivers tend to reject lower-rated passengers — especially late at night and when it's busy — often leaving them waiting a long time for a ride. Remember that the person behind the wheel is a human too, with their own thoughts, feelings, and loved ones at home.
We deserve to be treated with respect as well.
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