They might be part of your welcome package of paperwork that came with your phone, or you might find rules on the company website. Snapping up an online phone can save you quite a bit of money, but some devices you buy online come with their locks intact.
If you try to use them, you'll see strange warning signs about incompatibility and the need to contact a carrier. It's frustrating, but with a little legwork and patience, you can get to the right solution. Visit your carrier first, and bring any paperwork from your purchase. That could be enough to persuade the company to unlock your phone. For example, Sprint will unlock eligible phones if you can provide the name or the full account number of the former owner.
These bits of data prove that you bought the phone through appropriate channels, and if the phone is eligible for the unlock program, the company can tackle this task for you at no charge. But be aware: Not all companies will do the same.
Some carriers are concerned about fraud, and they don't want liability associated with unlocking a phone for the wrong person. When that happens, you'll need to visit a third-party company to unlock your phone.
And often, there is a fee involved. A third-party company has access to software codes from some, most, or all major cellphone carriers. They will still check the status of your phone to guard against theft and fraud, of course, but they are motivated to unlock your phone, as that's how they make money. You may have fewer hoops to jump through. Some third-party companies make you bring or send your phone to them so they can do the work in person.
Others can send you the code electronically, and they can walk you through the steps required to install the data yourself. No matter what route you choose, you'll need your IMEI. The company will dash that number through databases to make sure it hasn't been connected to theft and fraud, and if you pass, you'll get your unlock code. Prices for this can vary, depending on your phone. A quick bit of internet research suggests that these are prices for unlocking per phone manufacturer:. These aren't extraordinarily high costs, especially when considering that these fees will allow you to use your phone with any carrier.
Just be sure you're working with a reputable company. Nefarious groups can look for your IMEI, so they can mark stolen phones available for use. It's a tricky, technical hack that can render your phone completely useless. Before you hand over your phone and that precious bit of data, make sure you're working with a company that will handle your cargo with care. July Federal Communications Commission. Device and screen images simulated. Monthly plans provide wireless service and speeds vary per device.
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