Typically, this early exit fee will mean having to pay off the remainder of your contract in one lump sum, which is a lot to find in one go, particularly if you then want to splurge on a newer handset.
Thankfully, there are things you can do to solve your smartphone issues without having to fork out for a hefty bill. Most of the latest handsets are available to buy SIM-free and unlocked. SIM-free smartphones often cost a bit more, but buying a new handset is a hassle-free way of upgrading your phone, and can be a lot cheaper than paying the early exit fee.
Apple is famous for offering excellent customer service, you can book a session with a Samsung technician at selected Carphone Warehouse stores. Alternatively, if your phone is water-damaged, check out our guide on how to fix it yourself. They will check to see if there are any maintenance works or upgrades that could be causing you temporary problems. It might work out cheaper to leave your account open, particularly if you have plans to return to the UK.
If you just cancel your contract without paying, the network will probably pass your contact details on to a debt collection agency, which could also affect your credit rating. EE also offers an annual upgrade scheme customers on higher data plans. Simply change your goodybag or cancel it at any time. If you stop paying your phone contract, your account will go into arrears. If you want to cancel your existing contract with your current network, below are the numbers you will need to call.
To cancel a Virgin Mobile contract, just call from your phone and speak to customer services. Upgrades Check if you can upgrade Vodafone Upgrades. Tablets Apple iPads Samsung Tablets. Broadband providers Sky broadband deals Virgin broadband deals Vodafone broadband deals TalkTalk broadband deals. Contact us Email or Call us Contact a store Store locator. Our Best Android Deals! Vodafone's standard cancellation process should only be used when you're not joining another mobile network.
With the standard cancellation process, you'll need to call Vodafone to tell them you want to end your contract. A 30 day notice period will then apply, over which you'll need to continue paying your normal monthly line rental.
Because the standard cancellation process involves a lot more hassle including a phone call to Vodafone customer services and because it requires you to give 30 days' notice, we'd always recommend using the PAC Code or STAC Code process to cancel your contract where possible. You can request a standard cancellation by calling Vodafone customer services on This is available from Monday-Friday 8am-9pm, Saturday 8am-9pm, Sunday 8am-9pm. If you're cancelling your contract within the first 14 days, you may still be within Vodafone's cooling off period.
In this case, early termination charges might not apply. If you're inside the minimum term of your contract with Vodafone, you'll need to pay something called an "early termination charge" ETC or "early exit fee". This will essentially pay off the remainder of your contract. This formula for calculating the early termination fee is detailed within the Vodafone terms and conditions :. The fee is based on your monthly plan charge and the remaining time left on your contact, and can be calculated as follows: Monthly line rental charge exc.
The following worked example is given on the Vodafone website:. You can find out the early termination charge that applies to your contract by texting INFO to An early exit fee will apply regardless of whichever cancellation process you follow. If it's likely you'll need to pay an early cancellation charge, consider the alternatives here that will allow you to side-step those charges e.
If you're stuck within the minimum term of your Vodafone contract, there may be alternatives to cancelling it e. If you'd like to reduce the size of your Vodafone mobile phone bill, there may also be some alternative networks that will offer you a cheaper deal but with the same level of coverage as Vodafone.
If you're stuck within the minimum term of your Vodafone contract, it's likely this would trigger an early termination charge. To avoid this, consider keeping your existing Vodafone contract but changing your handset outside of it. Your existing SIM card will slot inside the new handset, allowing you to use the remaining months on your contract. When your existing Vodafone contract finally comes to an end, you can then switch to a lower-cost SIM-only deal.
Related to Vodafone. Switching broadband providers regularly is a good way to save money on your internet bills. How do you cancel and what might it cost to cancel your Vodafone broadband contract? Vodafone broadband contracts run for a fixed term of 18 months minimum and are more likely to be 24 months, which then automatically convert to rolling monthly contracts. Unless you are cancelling because you no longer require internet, make sure you have found a new internet service provider to switch to before you cancel your Vodafone contract — it will make switching much easier.
Cancelling Vodafone broadband is easy. When you decide to cancel, all you need to do is call from a Vodafone mobile, or
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